Shipping & Returns

 

Shipping

Your order will ship within 1-3 business days. Once your order has been processed, you will receive a shipment notification email with tracking information. 

We offer free shipping in North America on orders of 2 books or more.

Do you offer international shipping?

We ship worldwide! Shipping times vary based on your address. All rates are calculated at checkout. Any import fees or duties are the responsibility of the customer and are not included in our pricing. 

 

Returns

It's OK to change your mind. If you’re ever unsatisfied with your purchase, let us know, and we'll do what we can do to make it right.

What is your return policy?

Purchases can be returned within 30-days of receipt, unused and in their original state.

To start a return, email hello@goodmemories.co with your order number. We'll send you instructions on how to complete the return. Once we've confirmed the return, the refund will be processed back to the original form of payment. Because we're a small business, return shipping costs are the responsibility of the customer.

What if my order arrived damaged?

If you have received a damaged or defective item, please contact us at hello@goodmemories.co and include your order number and photos of the damaged product. We'll do our best to make it right.